Utility Billing Services

The Utility Billing Services is responsible for the accurate billing and collection of over 29,000 water, sewer, and sanitation accounts for the City of Longview.

With a commitment to excellent customer service, the Utility Billing offers numerous ways to access your account information and to pay your monthly utility bill that is convenient for you. 

Paying Bill Online

How to Pay

Faucet running water

Water Service

Glass of Water

Quality and Tips

Mission Statement  

Utility Billing Services will develop and maintain a competent team of professionals who strive continuously to improve the level of service to our customers through accurate utility billing, increased technological enhancements, and a greater emphasis on customer solutions, while planning for future needs of a growing and diverse community.