eCare Account and Payment

  1. eCare Issues Accepting MasterCard 

    The eCare payment method is currently having issues accepting MasterCard payments. Other payment methods appear to be working. THIS AFFECTS eCare PAYMENTS PAYING WITH MASTERCARD ONLY.   We apologize for any inconvenience.

    Here are some other options for paying with MasterCard.

    • Quick Pay Now
    • Pay By Phone - 903-237-1030, select option 1
    • In Person - City Hall, 300 W. Cotton St.

This option allows you to access your utility account, view your current or past bills and securely pay your bill online. You will need to set up your account with a login (account number) and password. Each time that you access your account through eCare, you will need your login information.

If you are a first time user to this site, we encourage you to read and follow the tutorials.