Hours and Contact Information

Office Hours

Lobby and Drive thru: 8:00 a.m. to 5:00 p.m., Monday – Friday

Night Drop Box is available for after-hours payments.

The City of Longview observes the following holidays: New Year’s Day, Dr. Martin Luther King’s Day, Good Friday, Memorial Day, Fourth of July, Labor Day, Thanksgiving (2 days) and Christmas (2 days)

Mailing Address

City of Longview Water Utilities
P.O. Box 1952
Longview, TX 75606-1952

Physical Location

City Hall
300 W. Cotton St.
Longview, TX 75601

Phone numbers

Water Utilities:  903-237-1030
Water Utilities Fax: 903-237-2722
After Hours Water and Sewer Emergency: 903-236-3030 or 903-576-6767
Sanitation:  903-237-1250