Police Outreach Services Team (POST)

Team officially began on January 1, 2018 with 2 officers dedicated to the homeless. The goal of the team is to reduce homeless-related complaints by acting as a bridge between the homeless and available appropriate services. The creation of this team was one of the recommendations of the Mayor's Task Force on Homelessness in 2017. The Police Outreach Service Team is modeled after successful programs in other communities such as Lubbock and Houston. 

POST duties include:
  • Officers respond to homeless related calls for service.
  • Assist homeless in making appointments and connecting with community resources.
  • Perform checks at homeless shelters.
  • Create community partnerships with non-profits and local businesses. 
  • Educate the community on the Police Outreach Service Team.
  • Conduct outreach and refer homeless to services.
The Police Outreach Service Team is currently located at the Historic Train Depot, near several other homeless services.  Officers are Ronald Duncan and Allan Whitlock.

Officer Duncan

Ronald Duncan
905 Pacific Ave.
Historic Train Depot

Officer Duncan began his career in law enforcement in 1990 with the Gregg County Sheriff's Office. Officer Duncan transferred to Rusk County Sheriff's Office in 1993, and worked for 13 years in patrol, Mental Health Peace Officer, and Criminal Investigations Division. In 2002, he joined the Kilgore Police Department, serving in patrol and CID. In 2009, he returned to Rusk County Sheriff, where he served as Chief Deputy.  He joined the Longview Police Department in 2012. Prior to being assigned to the POST unit, Officer Duncan served in patrol, working south and central Longview.  He is also a Field Training Officer with the department. He is a Texas Master Peace Officer.

Officer Whitlock joined the department in July 2009, after retiring from a 27-year military career with the U.S. Marines. During his career with the Marines, he saw combat action in Iraq, Afghanistan, and various other contingencies. Officer Whitlock has extensive experience in counseling military combat veterans since his retirement from the Marines.  He served as a patrol officer on Longview’s Southside for about 8 years before his assignment to POST. He is a certified Mental Health Peace Officer, TCOLE Instructor, TCOLE firearms instructor, and has trained at the Bill Blackwood LEMIT training center with assisting individuals and groups in crisis. He is a Texas Master Peace Officer.

Officer WhitlockAllan Whitlock
905 Pacific Ave.
Historic Train Depot