How To Attend and Comment via GoToWebinar Meetings

If you would like to speak during the Citizen Comment portion of the meeting, you can register via GoToWebinar. After registering, you will receive a confirmation email containing information about joining the webinar. 

Users may login using one the following methods:

• The GoToWebinar app for smartphones or tablets
• A computer to login with one of the following:
  • speakers and microphone turned on
  • a phone to call in for audio

Please Note:  

 GoToWebinar has been experiencing high call volume via phone.  The City of Longview recommends using computer audio with microphone.  

To register via the smart phone - See Step-By-Step Instructions for GoToWebinar app

• Register as a participant at GoToWebinar.
• Attendees must register with their name, address, phone number, and email address, then click the Register button.
• Registration will then be confirmed with the You're Registered! screen.
• On the same screen, click the blue button that says Tap to Install.  On the next screen click the Open button.  
• This will open the App Store to install the free download of GoToWebinar app. 
• Click the Install button. 
• When the app is installed, click the Open button to start the app.
• A dialog box will appear with 3 options, Add to Calendar, Join Now, and OK.  If you are installing the app ahead time, click add to calendar.  If you are installing the app at the time of the meeting, click Join Now.  

To register via the computer

• Register as a participant at GoToWebinar.
• Attendees must register with their name, address, phone number, and email address, then click the Register button.
• Registration will then be confirmed with the You're Registered! screen.
• If you are registering ahead time, click "Add to Calendar".  If you are registering at the time of the meeting, click "join the webinar."  

Participation Information

The virtual meeting room will open 15 minutes prior to the meeting.  To ensure your participation, please login no later than 5 minutes prior to the meeting.  Participants will be muted when they enter the virtual meeting room.

When the Council reaches the Citizen Comment portion of the meeting, those wishing to speak will be called on one-at-a-time and unmuted by a moderator.  

• Attendees will initially be muted by the moderator.
• If you wish to speak, please use the "raise your hand" tool within the GoToWebinar app, and you will be recognized to speak at the appropriate time. 
• Attendees will be unmuted by the moderator when it is their turn for citizen comment.
• Attendees may also need to “unmute” their own device to be heard during citizen comment. 
• Citizen comment is limited to 3 minutes per speaker.
• Please begin by stating your name and address for the public record.
• No additional comments will be taken after the comment time has ended.