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The original item was published from 3/17/2020 12:35:37 PM to 3/17/2020 3:14:46 PM.

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Library News

Posted on: March 17, 2020

[ARCHIVED] Library Switches to Curbside Service

Library Coronavirus Update

The Longview Public Library will be switching to curbside service while temporarily suspending inside access to the public to implement Coronavirus (COVID-19) procedures. The suspension of inside services, which includes cancellation of all public programs and events in the library, is currently scheduled through March 31, but future dates will be re-evaluated as necessary.  Curbside services will be available at the main branch of the Longview Public Library only; the Broughton Branch Library will be closed during this time. 

Curbside services will be made available to anyone with a good standing library account. The service will be available Monday - Friday, 10 a.m. - 5 p.m.  At least 24 hours prior to pick up, patrons will place a hold on their online account or call 903-237-1350. Library staff will notify customers when items are available and then bring the pre-ordered library items to patron’s cars in the back of the library.   

To request curbside items online, patrons can log into their account and search the library catalog for materials. Patrons may select any material in the catalog, whether checked out or not, and place that item on hold. Library staff will have up to 24 hours to pull those items and will then call the patron when the items are available for pick up. Please do not come to curbside services until you have been notified materials are ready for pickup. Patrons are limited to 15 items per library card and 5 of those items can be DVD’s or Blu Rays. Curbside pick up will include taking items on hold to the patron’s car, taking items from the patron to return, and updating address checks. All fines will need to be paid online and must be over $2.00 to process. Patrons are not permitted to leave their car unattended during Curbside Pick Up. 

Please remember that the Longview Public Library’s many free online resources and digital services are always available 24/7 with your Library Card, including e-books and e-audiobooks, streaming TV, movie and music services, online classes and tutoring, and databases. Library materials can continue to be dropped off in the book drops located behind the building.  Children’s programs will be streamed via Facebook Live.  Library staff will also be available via phone services Monday - Friday, 9 a.m. - 6 p.m. Any library materials due during this time will be renewed for after March 31. 

The Longview Public Library values the health and safety of our staff and customers as a top priority. We are actively monitoring guidance from local, state and federal authorities to do our part to support the health of the entire community. We encourage you to visit the City of Longview’s website for more information about other city closures and efforts meant to slow the spread of COVID-19 and reduce the number of people infected.

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